Privacy & security

Odds69 Privacy Policy — your information is completely safe with us

We believe protecting your personal data is one of our most important responsibilities. This Privacy Policy clearly explains what information we collect, how it is used, and how it is kept secure.

Last Updated: January 2026  |  Language: Bengali
Our commitment
Your data is never sold
256-bit SSL Encryption Protection
Not shared with third parties
You have the right to have your data deleted
Transparent & Easy-to-Understand Policy

Core pillars of data security

A quick overview of how Odds69 protects your privacy.

Advanced encryption

All your personal and financial data is encrypted with 256-bit SSL technology. Every step of the data transfer is secured — no one can intercept your information in transit.

You are in control of your data

At Odds69, you can view, correct, or request deletion of your stored data at any time. Your data belongs to you — we are simply its custodian.

No data shared with third parties

Your personal data is never sold or shared with advertisers or third parties. Limited information may be shared with regulatory authorities only when required by law.

Secure data storage

All data is stored on secure servers with regular backups. Firewalls and multi-layer security are in place to prevent unauthorized access.

Minimal data collection policy

Odds69 only collects what is necessary. We do not request excessive or irrelevant personal data, keeping your privacy risk to a minimum.

Transparent & Updatable Policy

Any changes to the Privacy Policy will be communicated in advance. You will have the opportunity to give your consent before the new policy takes effect.

📌 Summary: Odds69 is committed to protecting your data. We never sell your information — it is used solely to improve our services and maintain security.

1 Introduction

Welcome to the Odds69 Privacy Policy page. Odds69 (referred to herein as "we" or "the platform") is an internationally licensed online gaming platform serving players in Bangladesh and beyond. When you use the odds69.win website or our mobile app, certain personal information is collected.

The purpose of this Privacy Policy is to keep you fully informed — what data we collect, why we collect it, how it is stored, and what rights you have. Continuing to use the platform constitutes your acceptance of this Privacy Policy.

The Odds69 Privacy Policy is built on international data protection standards. Our goal goes beyond compliance — we aim to earn and maintain your trust.

2 What information is collected

Odds69 only collects information that is necessary to operate the platform effectively, ensure security, and improve the user experience. The categories of data collected are listed below.

Type of data Example Purpose
Identity-related Full name, date of birth, national ID number Account verification & KYC
Contact Information Email address, mobile number, physical address Registration, support, and security communications
Financial information Mobile Banking/Nagad number, transaction history Payment processing and AML
Gaming data Betting history, game participation, win records Fair gaming and dispute resolution
Device & technology IP address, browser information, device ID Security and fraud prevention
Usage Behavior Login time, pages visited, click patterns Experience improvement & analytics

3 How data is collected

Odds69 collects information through several methods, each with your consent and full transparency.

  • Directly from you: Information you provide during registration, KYC verification, support contact, or profile updates.
  • Automatically Collected: Technical data is collected through cookies, log files, and tracking technologies while you use the platform.
  • From payment providers: Transaction verification details from Mobile Banking, Nagad, or other payment gateways during deposits or withdrawals.
  • Verification Authority: Identity is verified through accredited identity verification agencies as part of the KYC process.
  • Public sources: In some cases, necessary information may be verified against government documents or public records.

4 How your information is used

Collected data is used strictly for specified, legitimate purposes. Odds69 does not process your information unnecessarily under any circumstances.

  • Account management: Completing registration, verifying login, and updating your profile.
  • Service delivery: Game access, deposit and withdrawal processing.
  • Security: Fraud and money laundering prevention, and detection of multiple accounts.
  • Legal compliance: Meeting licensing requirements, AML regulations, and tax authority obligations.
  • Customer support: Handling complaints, answering questions, and resolving issues.
  • Promotions: Notifying you about relevant offers and bonuses, with your consent.
  • Platform improvement: Analyzing user behavior to improve the site and app experience.

Important: Your explicit consent is required before your information is used for marketing purposes. To opt out of marketing communications at any time, contact support.

5 Data retention period

Odds69 does not retain data longer than necessary. Retention periods are determined primarily by legal obligations and operational requirements.

  • Active Account: All data is retained for as long as the account remains active.
  • Closed Account: Even after account closure, transaction records may be retained for up to 5 years as required by law.
  • KYC documents: Up to 7 years, in accordance with regulatory requirements.
  • Gaming history: Minimum 3 years for dispute resolution.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

6 Data sharing policy

Odds69 does not sell your personal information. However, certain data may be shared in limited circumstances as outlined below.

Explicit Declaration: Odds69 never sells your information to advertisers or data brokers.

  • Payment provider: Only the necessary information is shared with Mobile Banking, Nagad, and similar providers to process transactions.
  • KYC partner: With accredited verification service providers for identity verification.
  • Legal authorities: When required by court order or government directive.
  • Anti-money laundering: Reporting suspicious transactions to financial intelligence agencies upon request.
  • Game provider: Limited technical data required to run games (no personal information).

All third parties with whom data is shared are bound by strict confidentiality agreements. They may not use your information beyond the purposes specified by Odds69.

7 Cookie policy

The Odds69 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional cookies: Remembers your language preference and selected settings.
  • Analytics Cookies: To understand how long you spend on each page (not personally identifiable).
  • Security cookies: Used for fraud and bot detection.

Control: Cookies can be disabled through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

8 Security measures

Odds69 follows industry-standard security practices to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

  • SSL/TLS encryption: 256-bit encryption applied to all data transfers.
  • Firewall Protection : Servers are protected with advanced firewalls and intrusion detection systems.
  • Two-factor authentication: Two-factor authentication is available for account login.
  • Encrypted storage: Stored sensitive data is kept in encrypted form.
  • Regular audits: Regular penetration testing and audits conducted by third-party security experts.
  • Staff training: All staff receive regular training on data protection.
  • Data breach protocol: In the event of a data breach, the affected user will be notified within 72 hours.

Your responsibilities: Keep your password confidential and do not share it with anyone. If you notice any suspicious activity, contact support immediately.

9 Your rights

Every registered user on Odds69 holds the following rights over their personal data. Contact our support team at any time to exercise these rights.

Right to access your data

You may request to know what information we hold about you and receive a copy.

Right to rectification

If any of your stored data is inaccurate, you may request a correction.

Right to erasure

You may request deletion of your data unless retention is required by law.

Right to restrict processing

In certain circumstances, you can request that processing of your data be temporarily suspended.

Right to data portability

You may request an export of your data in a structured format.

Right to object

You have the right to object to the use of your data for marketing purposes or profiling.

Request process: Submit a rights request through any support channel. We will respond within 30 days. Complex cases may take up to 90 days.

10 Protection of minors' data

Odds69 is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • If a minor's account is detected, it is immediately closed and all associated data is deleted.
  • Parents can contact support to report a child's account.
  • The use of parental control software is strongly recommended.

11 Policy changes

Odds69 may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you using the methods below.

  • Minor changes: The "Last Updated" date at the top of the page will be revised.
  • Significant changes: You will be notified by email or platform notification at least 7 days in advance.
  • Material Changes: Your fresh consent will be obtained.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

12 Contact

For any questions, complaints, or requests to exercise your rights under our Privacy Policy, please contact our Data Protection team.

Live Chat
24/7 Support Available
Response Time
Typically within 24–48 hours

General Inquiries

Answers to the most frequently asked questions about privacy.

No, Odds69 never sells your personal information to advertisers or third parties. Only limited data is shared for essential services such as payment processing and KYC verification, and strictly under contractual agreements.

All data is protected with 256-bit SSL encryption. Our servers are equipped with advanced firewalls and intrusion detection systems. Third-party security experts conduct regular audits and penetration tests. Your password is never stored in plain text.

Yes, you can request the deletion of your data. However, some information may need to be retained for the duration of legally required periods due to AML regulations and licensing obligations. Contact the support team for full details.

Marketing emails are only sent with your explicit consent. To unsubscribe at any time, click the "Unsubscribe" link at the bottom of any email or contact support. Essential account-related messages cannot be opted out of.

Disabling analytics cookies will not affect your browsing experience. However, disabling essential cookies — required for login sessions and security — may prevent you from accessing your account or playing games.
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